Terms

Voltage is training. Every door you knock in this app is an AI character, every score comes from an AI judge, and none of it is a real customer, a real sale or a real contract.

Voltage is not a script of record, not a compliance tool and not legal advice about what you may say at a real door. What you are allowed to promise a homeowner is your company's business and your state's business, not this app's.

Nothing at a real door is ever recorded by this app. Voltage has no feature that records a real conversation with a real person, and we will not add one without proper legal advice first.

Your access comes through the company you work for. You sign in with Google, and the account is yours and only yours. Do not share it, do not hand your phone to someone else to run your drills, and do not sign in as anyone but yourself. Your scores are supposed to be evidence about you.

Your company can add you, move you between teams and remove you. When you leave the company, your access to the app goes with the job.

The AI homeowner is a training partner. Practise on it the way you would knock a real door:

• Say the pitch. Push back, handle objections, take a no and work it. That is the point.
• Don't abuse the character. Personas end the call the way a real person would: hostility gets one warning and then the door closes, nonsense ends it, and repeatedly poking at whether the homeowner is an AI ends it too. A call that ends that way is not a bug, and a score that follows it stands.
• Don't try to game the judge. Prompting the character or the judge to hand you a number you did not earn is a misuse of the app, and it is visible in the transcript we keep.
• Don't put other people's private information into a practice call. No real customer names, addresses, card numbers or account details. There is no reason a drill needs them.
• Don't try to reach anyone else's account, record or inbox, and don't try to break, scrape or resell the app.

Breaking these can cost you your access, and your company will hear about it.

Both the homeowner and the judge are AI models. They misunderstand things, they mishear things, and sometimes they score a good pitch badly or a bad pitch well. Treat a score as a coaching signal, not a verdict about you.

If a call or a score got it wrong, tell us. There is a Give feedback button on your call report and on the Help screen, and we read every one of them.

Your company decides what it does with your scores. Voltage does not make employment decisions, and a score in this app is not a performance review.

Points are a scorekeeping device inside a training app.

• Points are not money. They have no cash value, they cannot be cashed out, exchanged for money or gift cards, sold, or transferred to another rep outside the app's own challenge mechanics.
• You cannot buy points. The only way to get them is to practise.
• Rewards are goods and experiences offered by your company: gear, swag, trips. What is in the store, what it costs and whether an order is fulfilled is your company's decision, not ours.
• Your company can change the rules. Prices, what earns points, what is in the store and whether the store is on at all are set by your company and can change.
• Points end with the job. If you leave the company, unspent points and unfulfilled orders are forfeited.
• We can correct mistakes. If a bug, a duplicate or an exploit puts points in a balance that were not earned, we can correct the ledger. We will not quietly take away points you did earn.

Some companies switch on wagers. They are off unless your company turns them on, and even then:

• You stake points on your own result or your team's, never on another rep's number.
• You can only stake points you already hold, and your company can cap the stake, cap how many are open at once and protect a floor balance.
• Settlement is automatic when the challenge window closes, and it runs once.
• Points staked are still points. No money changes hands, and nothing here can be cashed out.

If any of that does not sit right with you, do not place a wager. Practising never requires one.

Voltage is in private preview. It will have downtime, bugs and screens that change under you. Voice calls depend on your connection, your phone and third-party providers, and any of those can fail mid-drill. We do not promise the app will be available at any particular time, and we do not promise your data will never be lost, though we work hard at both.

We can change, suspend or discontinue features. If something material changes in these terms, we will change the date at the top and tell you in the app.

You can stop using Voltage at any time and ask us to delete your account (see the Privacy page). Your company can end your access. We can suspend an account that is breaking these terms or putting the service at risk, and we will say why.

Voltage is provided as is, without warranties of any kind, to the fullest extent the law allows. We are not liable for indirect or consequential losses, for lost sales, or for decisions you or your employer make based on a score in this app.

Governing law: Utah, tentatively. These terms are intended to be governed by the laws of the State of Utah, with disputes heard in Utah courts. That is a placeholder while Voltage is in private preview, and it will be settled before the app is sold to a company outside Utah.

Questions about these terms: davidcmonson@gmail.com.